Terms & Conditions

The terms & conditions set forth below govern the use of services offered by PT. IJOY related to the use of the site www.IJOY.co.id. Users are advised to read carefully because it can impact the rights and obligations of users under the law.

By registering and / or using the www.IJOY.co.id website, the user is deemed to have read, understood, understood and agreed to all the contents in the Terms & Conditions. These terms & conditions are a form of agreement as outlined in a legal agreement between the User and PT. IJOY. If the user does not agree to one, a part, or the entire contents of the Terms & Conditions, then the user is not permitted to use the service at www.IJOY.co.id.

GENERAL PROVISIONS FOR USERS

  • Each User agrees not to copy, use or download all information, text, images, video recordings, directories, documents, databases or advertisements that are on the application or the IJOY.co.id website or obtained through the application or the IJOY.co.id website for any purpose including but not limited to, among others, reselling or redistributing the contents of the application or the IJOY.co.id website, conducting mass marketing (via email, SMS, regular mail or other), conducting business to compete with the application or the IJOY.co site .id or make use of the application or the IJOY.co.id website for commercial purposes outside of the transaction activities with IJOY.co.id. Users are not allowed to take the contents of the application or the IJOY.co.id site systematically to create or compile, directly or indirectly, collections, compilations, databases or directories (either using automated devices or manual processes) without our written permission. In addition, Users are not permitted to use the contents or materials mentioned above for any purpose that is not stated in this Agreement.
  • When visiting and using the IJOY.co.id website or application, including every feature and service, each user does not allow:
    1. violates any applicable law (including but not limited to regulations regarding export control, consumer protection, unfair competition, anti-discrimination or false advertising), the rights of other parties both intellectual, human rights, and others, and the rules governed in this Agreement.
    2. providing information and content that is false, inaccurate, misleading, defamatory, immoral, contains pornography, is discriminatory or racist.
    3. take actions that can disrupt the system of suggestions and feedback (such as displaying, importing or exporting information or input from outside sites or using it for purposes that are not related to the application or the IJOY.co.id site).
    4. provide an account on the application or IJOY.co.id website (including suggestions or input) and the name of the account to other parties without our knowledge.
    5. spreading spam, things that are not immoral, or a large number of electronic messages, serial messages.
    6. spreading viruses or all other similar technologies that can damage and / or harm the application or the IJOY.co.id website, its affiliates and other users.
    7. inserting or transferring features on the IJOY.co.id app or site is no exception without our knowledge and approval.
    8. store, copy, modify, or distribute content and features of the application or the IJOY.co.id website, including the manner of services, content, copyright and intellectual property contained on the Application or the IJOY.co.id website.
    9. retrieve or collect information from other users, including email addresses, without the knowledge of other users.
  • We reserve the right to restrict or not provide access, or provide different access to be able to open the application or the IJOY.co.id website and features therein to each User, or replace one of the features or enter new features without prior notice. Every User is aware that if the application or the IJOY.co.id website cannot be used in whole or in part for any reason, then any business or activity carried out by the User may be interrupted. Each User hereby agrees that for whatever reason, we release from all forms of liability to the User or to a third party if the person concerned cannot use the Application or the IJOY.co.id website (whether due to interference, restricted access, changes in features or inclusion again. certain features or for other reasons); or if the communication or transmission is delayed, failed or cannot take place; or if there is a loss (directly, indirectly) due to the use or application of IJOY.co.id or one of the features in it.
  • By continuing to access or continue to use the application or the IJOY.co.id website, the User is deemed to have read, understood and agreed to the terms of the application or the IJOY.co.id website regarding the Privacy Policy governing the problem of using information entered by each User into the application or the IJOY.co.id website. The user accepts these conditions as well as any additions or changes. The user understands and knows consciously that We may change the terms of this Privacy Policy at any time and will include the latest version in the application or the IJOY.co.id website. If you continue to use the application or the IJOY.co.id website, the User is deemed to accept and agree to the provisions regarding the Privacy Policy listed on the application or the IJOY.co.id website at the time of use.
  • The user is aware of and agrees that the prices listed on the IJOY.co.id application or site may change at any time and without prior notice.

REGISTERED USERS

  • By choosing to create an account as a member of the application or the IJOY.co.id website, Registered Users will create an account name and password when completing the registration process.
  • Registered Users are responsible for maintaining the confidentiality and security of account names and passwords and Registered Users are fully responsible for all activities in the name of Registered User accounts.
  • Registered User agrees to:
    1. Immediately notify us of any allegations of unauthorized use with the registered user account name.
    2. Ensure that the Registered User logs out of the account at the end of every activity on the application or the IJOY.co.id website to avoid possible misuse of the relevant account.
  • We have the full right to limit, block or terminate the services of an account, prohibit access to IJOY.co.id applications or sites and content, services, and slow down or delete hosted content, and take legal steps to safeguard Registered Users or other users if We consider Registered Users or other users to violate applicable laws, infringe intellectual property rights of related parties, or commit an infringement that violates the things stated in this Agreement.
  • That Registered User is not permitted to sell, attempt to sell, offer to sell, give, surrender or transfer an Account, User Identity or Password to third parties without our prior written knowledge and approval. We may suspend or terminate Registered User Accounts or Party accounts that receive transfers from Registered Users that are sold, offered for sale, given, submitted or transferred in violation of the provisions in this Article. If with our limited ability to identify this violation, all consequences and risks are the responsibility of the Registered User who is redirecting.

USER RIGHTS AND OBLIGATIONS

  • Each User is obliged to pay in full for transactions carried out in accordance with the terms of the transaction and payment.
  • Each User is responsible for all things done on the application or the IJOY.co.id website above the User's name.
  • Each User is fully responsible if the User violates the conditions specified in this Agreement, and agrees to release us and its affiliates for all losses resulting from violations committed by the User.
  • The user is entitled to get the goods / products that are appropriate and have been paid in full by the User, cannot be returned or canceled unilaterally by the User.
  • The user is entitled to get the goods / products that have been paid in full as long as the goods / products are listed with the correct price and rebate and do not contain incorrect information, including, not limited to, due to typos or errors in the application operating system or IJOY.co.id website.

PAYMENT TERMS

  • We work with trusted banking / payment service providers to provide various payment methods that can be used by users.
  • Each User has the right to choose the payment method that has been provided by us, in which the user feels more comfortable and easier in making transactions with the application or the IJOY.co.id website, where every payment transaction fee will be deferred to that user.
  • Each User is obliged to pay in full for orders placed within the period specified by us specifically for each payment method before we can further process the User's order. If the user has not made a payment within the specified time period, we have the right to declare that the order has been canceled by that user.
  • Each User can clarify payment transactions that have been carried out directly to the banking service providers that work with us in accordance with applicable terms and conditions.

DELIVERY TERMS

  • We can only send items that have been ordered by the User after knowing and obtaining funds from the User precisely and in accordance with the value of the items purchased by the User.
  • We work closely with a trusted logistics company that will ship every User's order.
  • We entrust the logistics that has collaborated with us in providing services, costs, estimated delivery times, and shipping guarantees that are listed on the application or the IJOY.co.id website.
  • All complaints regarding shipping are the responsibility of the logistics company that is cooperating with us. We will endeavor to facilitate between the User and the logistic company that is working with us, and in connection with this the User agrees to release us from all claims and losses suffered by the User in connection with the order delivery process.
  • Users have the right to submit complaints to us over the quality of shipments that have been provided by logistic companies that work with us or submit complaints directly to logistic companies that work with us within the period and conditions in accordance with those set by the logistics company.

LIMITATION OF OUR LIABILITY

  • The shipping process will be coordinated by us with a trusted shipping service provider.
  • Any form of loss which results from the user's actions in violation of this Agreement is the full responsibility of the User where we are completely free from the demands of the injured parties.
  • Goods that have been purchased by the User and are paid for with funds from the User appropriately and in accordance with the value of the goods purchased by the User, cannot be returned or canceled unilaterally by the User, and if after the payment process is declared successful and then the item purchased by the User does not exist, IJOY.co.id will look for alternative replacement items or make a refund in accordance with the value paid by the buyer.
  • We are not responsible to the User or to other parties for inaccuracies, errors, damage or loss caused either by failure, delay, interruption of service and content as contained in this application, either in whole or in part. The User agrees that in every event, the User cannot submit a claim to us for any loss / damage arising in connection with access to services or content contained in this application or other matters arising in connection with the provisions of this Agreement. The foregoing will remain in effect despite the termination of this Agreement or the validity period has expired.

INTELLECTUAL PROPERTY

  • We are the sole owner or legal holder of all rights to the Site and Content in the application or the IJOY.co.id site. The application or the IJOY.co.id website and its contents include intellectual property protected by copyright laws and other laws protecting intellectual property that apply worldwide. All ownership rights and intellectual property rights on the application or the IJOY.co.id website and its contents remain with us, its affiliates or the licensors of the contents of the application or the IJOY.co.id site. All rights not included in this Agreement or by us are hereby protected by law.
  • The IJOY.co.id website or application, name, and related icons and logos are registered trademarks in various jurisdictions and are protected by copyright, trademark or other intellectual property rights. It is strictly forbidden to use, change or install the brands mentioned above.