FAQs

CUSTOMER

+ - What is IJOY?

IJOY is a discount shopping application, the price you get if you buy a product / service through IJOY will be cheaper than if you buy it directly at merchant.

+ - What is a Referral?

Referrals is a program designed to allow IJOY users to get bonus balances by inviting their friends and family to become IJOY users.

+ - What is Referrer?

Referrer is the person who invites you to use IJOY by entering the referral code.

+ - What is withdraw?

Withdraw is a feature to withdraw your iPay balance to your bank account.

+ - Am I charged if I withdraw?

Yes, you will be charged a fee of Rp. 10,000, - / transaction.

+ - Can my iPay balance expire?

No, even though you don't use the iPay balance for a long time, your iPay balance remains intact.

MERCHANT

+ - What is a merchant?

Merchants are sellers of goods / services that have collaborated with IJOY. Examples: cafes, restaurants, washing cars / motorbikes and others.

+ - How to become a merchant?

Please send information about your business such as business name, business address, telephone number that can be contacted, then send via WhatsApp to 0811 7115 079 or can also be via e-mail to info@ijoy.co.id.